FAQs

Signs include damp carpets, bubbling paint, missing or mouldy grout/silicone, discoloured tiles, swollen door frames, jamming doors, buckled floors, and water stains on ceilings below bathrooms.

The most common cause is porous cement-based grout, which allows water to seep through over time. Building movement is another major factor, as it causes cracks and deterioration in grout and tiles, which can compromise the waterproof membrane beneath the surface.

Our prices typically range from $400 to $1400 depending on size of shower, tiles, hardness of existent grout, accessibility.

A grout related leak is quite slow so it will not make much of a difference if you wait a couple of weeks for a Bathroom Surgeon technician to regrout your shower. Of course, it is ideal to not use the shower but not necessary if that will cause too much inconvenience. If the shower is leaking through plumbing fixtures, we recommend to not use it.

We recommend having the shower screen replaced first as this way there is no risk of installers damaging freshly grouted joints if done afterwards.

ypically, a shower regrout takes anywhere between 1.5 to 5 hours depending on the size of the shower and type of tiles. A full bathroom renovation can take 2-4 weeks depending on unforeseen circumstances or materials required during operation.

If your shower has been regrouted, then it needs 24 hours to set. If only silicone was applied, then it can be used in 16 hours.

Yes, we have a range of colours with our epoxy grout and can also combine them to create specific colours.

Bathroom Surgeon can regrout your shower within 1.5 weeks, and within 1 month for a renovation.

A typical regrout costs anywhere between $400 and $1500 depending on the size of shower and type of tiles. A typical full bathroom renovation costs between $15k and $30k depending on size, scope of work, and whether we supply fixtures or yourselves.

We apply silicone to the perimeters of the screen frame as complementary. However if the frame has deteriorated, then you will need to contact a shower screen company to install a new screen.

Unfortunately, we do not offer this service and you will need to look into ‘bath resurfacing

Unfortunately, we do not offer this service and we recommend seeking a handyman.

We recommend using a mixture of baking soda and vinegar. Alternatively, you can use commercial grout cleaners or bleach/domestos for tougher stains.

Unfortunately, we do not offer this service however a regrout in epoxy grout will provide the largest aesthetic difference to your tiled area, and is also most cost effective.

Solid brick walls can take up to 18 months to dry out depending on how much moisture has built up over time. A skilled Bathroom Surgeon technician can tell you how long to wait before doing any repairs during our initial leak detection quote

This is not covered under warranty. Epoxy grout is more durable and mould resistant than standard cement based grout, however we still recommend regular cleaning at least once every 2-3 weeks.

Our epoxy grout is much more mould resistant than standard cement based grout due to having antifungal, water and grease resistant properties. With suitable levels of ventilation and cleaning, our high quality epoxy grout and silicone will stay mould free for a lot longer.

There will be some noise during the use of power tools which makes up the first half of the job. However, we do close the door and vacuum/clear dust and debris immediately afterwards. We leave your bathroom as clean as possible.

Payment is collected once the job is completed. We send you an invoice with our bank details where you can transfer funds into our nominated account. We do also take credit card payments but require you to call our office if opting for this option.

In the majority of cases, removing tiles is not necessary unless your existing tiles are either loose or drummy.